Commercial

Payment

How we invoice, which currencies and methods we accept, and how to make sure a payment instruction really comes from us.

Currencies

We quote and invoice in SGD or USD. Hardware is usually priced in USD because that is how GPUs are sold upstream. Services can be in either currency.

Accepted methods

Method	Use for	Notes
Local bank transfer (FAST / GIRO)	SGD invoices	To our Singapore business bank account in the company's name.
International wire (SWIFT)	USD invoices, overseas customers	Please send with charges paid by the sender (OUR) so the invoice is settled in full.
Multi-currency collection account	USD from overseas	Local USD receiving details, provided on the invoice when it helps you avoid wire fees.

We don't accept cash, cryptocurrency or payment from a third party who is not the contracting company. This is part of our export-control and anti-money-laundering checks.

Typical schedules

These are indicative starting points. Your quote and contract set the actual schedule and terms.

Engagement	Schedule
Hardware supply	Payment in full, or a deposit with the balance before shipment. Hardware is ordered from distributors only after KYC is complete and the first payment has cleared.
Build & deploy project	Milestones, for example 40% on signing, 40% on delivery and 20% on acceptance.
Managed operations	Monthly, invoiced in advance.

Hardware quotes are usually valid for 7 days because GPU prices move quickly. Payment due dates are set in each contract.

Invoices and tax

Invoices are issued by SCALETENSOR PTE. LTD. (UEN 202650485R) and sent from an @scaletensor.fun address.
GST is shown on the invoice where it applies.
Prices exclude import duties, freight and insurance unless the quote includes them.

Verify before you pay

We will never change our bank details by email alone. If you receive a message asking you to pay a different account, even one that appears to come from us, do not pay. Confirm by phone with your ScaleTensor contact using a number you already have, or reply to hello@scaletensor.fun in a new email thread.

Bank account details appear only on our invoices and are never published on this website.

商务

付款方式

我们如何开票、接受哪些币种和付款渠道,以及如何确认付款指令确实来自我们。

币种

报价与发票使用 新元(SGD) 或 美元(USD)。硬件通常以美元计价,因为上游 GPU 按美元销售;服务费两种币种均可。

付款渠道

方式	适用	说明
本地银行转账(FAST / GIRO)	新元发票	转入我们以公司名义开立的新加坡公司银行账户。
国际电汇(SWIFT)	美元发票、海外客户	请选择费用由汇款方承担(OUR),确保发票足额结清。
多币种收款账户	海外美元付款	提供本地美元收款信息,可帮你省去电汇费用;如适用,会写在发票上。

我们不接受现金、加密货币,也不接受签约公司以外的第三方代付。这是我们出口管制与反洗钱审查的一部分。

常见付款节点

以下仅为参考,实际付款安排与条款以报价单和合同为准。

合作类型	付款安排
硬件供应	全额预付,或支付定金、发货前付清尾款。KYC 完成且首笔款项到账后,我们才向分销商下单。
搭建与部署项目	按里程碑付款,例如签约 40%、交付 40%、验收 20%。
托管运维	按月,提前开票。

GPU 价格波动大,硬件报价通常有效 7 天。付款期限以各合同约定为准。

发票与税务

发票由 SCALETENSOR PTE. LTD.(UEN 202650485R)开具,从 @scaletensor.fun 邮箱发出。
如适用消费税(GST),会在发票上列明。
除报价已包含外,价格不含进口关税、运费与保险。

付款前请核实

我们绝不会仅通过邮件更改收款账户。如果收到要求你付款到其他账户的邮件,即使看起来来自我们,也请不要付款。请用你原本就有的号码致电 ScaleTensor 联系人确认,或新建一封邮件发到 hello@scaletensor.fun 询问。

银行账户信息只出现在我们的发票上,不会在本网站公开。